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Welcome to Dr Laliwala and Partners

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Mental Health Awareness Week

Mental health services and support

One in four people across the country will experience a mental health problem in any given year. Mental health problems and illnesses include anxiety, depression, addiction, personality disorders and psychosis.

Experiencing a mental health problem can be upsetting and very frightening. It is important to know you are not alone and that there are a wide range of services and support available to you. These include online support and information services, helplines, talking therapies, counselling and crisis mental health support, as well as specialist mental health help.

There are a number of services that you can access or self-refer to (self-refer means you do not need to have been referred by your GP or medical professional to use the service).

Below, you will find information on local support and services. You can also find further information at www.nhs.uk/mental-health 

You can also contact your GP who will be able to provide advice on how to deal with your symptoms and talk to you about available treatments and support services that are available locally.

Support available:

  • Keep Your Head www.keep-your-head.com website provides information on mental health and wellbeing support and local services available for young people and adults across Cambridgeshire and Peterborough.
  • How Are You (H.A.Y.) www.haycambspboro.co.uk is an interactive local website that brings together information on activities and support available in your local community to help boost mental health and wellbeing.
  • Lifeline www.lifecraft.org.uk – Free, confidential helpline that you can call anonymously to talk to a trained volunteer. Lifeline is available daily 11am-11pm and can be reached by calling 0808 808 2121.
  • Mind – CPSLMind, www.cpslmind.org.uk  – A mental health charity providing a range of services and support for people suffering with mental health problems and promoting positive mental health across Cambridgeshire and Peterborough.
  • Qwell and Kooth – Free online wellbeing services offering chat-based counselling, peer support and self-help.  www.qwell.io – for ages 18+ www.kooth.com – for ages 11-25
  • Crisis support – NHS 111 Option 2 – If you feel you are in a mental health crisis, urgent support is available in our area 24/7 through 111. Simply dial 111 and select option 2. You will be put through to a trained advisor who will speak to you and discuss your current mental health needs.

Psychological Wellbeing Service – Psychological therapy for mild to moderate depression or anxiety for anyone aged 17+. You do not need a diagnosis to access the service and can self-refer by visiting www.cpft.nhs.uk/psychological-wellbeing-service

Nightingale Medical Centre

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Alert

Important Updates

COVID BOOSTER  

We will be inviting all eligible patients in for their Covid booster soon. You do not need to contact the surgery. We will contact patients by SMS, phone call or letter.

Visiting our practice?  Please continue to wear a face covering and social distance

Patients are asked to continue to wear a face covering, unless they are exempt, when visiting our GP Practice.This follows the national Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.

Thank you for your continued support.

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

  • the NHS App which you can download from app stores

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you’re planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

Social Prescriber

Our Social Prescribing Link Worker is working alongside our healthcare professionals to assist patients who may require additional support to improve their wellbeing

Appointments

Due to the recent update regarding Coronavirus all of our GP appointments will be completed via telephone triage.

Please do not come into the surgery unless requested to do so by one of our clinicians. Unless you need support please attend the appointment alone where possible.

Prescriptions

Please only collect medication from the dispensary at the Ailsworth Medical Centre between 9am and 1pm.

All prescriptions will be processed electronically. If you have a nominated pharmacy, your prescription will be sent to them via the Electronic Prescription Service. If you usually collect a prescription or token from us, please take a note of your NHS number and provide this to your chosen pharmacy. Once we have processed your request, they will be able to download your prescription at whichever pharmacy you choose to use. There are a very small number of medications for which we are unable to process prescriptions electronically – you will be advised if any of your medications fall into this category and alternative arrangements will be made for you.

Sick notes

Sick notes: We can send your sick note by sms to your mobile phone. Children do not need a letter to explain isolation or absence from school. For routine queries, please use the NHS website or contact us by phone.

Coronavirus Symptoms

  • a high temperature
  • a new, continuous cough
  • loss of/change in smell or taste

Check if you or your child has symptoms

Tests are NOT provided by the GP Surgery.

Download the free COVID-19 app

Self-isolation and treatment advice

Get an isolation note

Advice for people at higher risk

For additional information please visit  GOV.UK Coronavirus (COVID-19)  or NHS UK Coronavirus (COVID-19)

Further help, and guidance available from our COVID-19 support page.

Mental Health Services

All mental health services currently remain open, however due to capacity available whilst dealing with the challenges of the pandemic, there may be delays to planned, non-urgent appointments and referrals. Support available includes:

  • For wellbeing support patients can contact the Lifeline Helpline 11am-11pm on 0808 808 2121.
  • Please continue to call PCMH staff for advice and support around the management of mental health in primary care. 
  • Patients can self-refer to the Psychological Wellbeing Service if they require therapy here
  • Crisis services are running as normal, and patients can contact the First Response Service by calling 111 and selecting option 2 (in Wisbech call 111, select option 1 and ask to be put through to FRS).
  • For details of other support available within the community please visit www.keep-your-head.com